PRIVACY POLICY
Collection, Processing and Use of Personal Data
We are personally responsible for all your information shared directly with us.
We will collect, store, and process your information in order to process your online order. Your personal information will only be shared with a third party if permitted by law, or if you have previously given consent. For example, our service providers (such as logistics companies, payment solutions and banks) may hire the information required for order handling. (They may only use your data for the given tasks)
Personal Information when Creating and Working on your Signage
When creating signs, or working on files you have shared with us, we save the content, along with other information required to handle your order. We never share information about your signs to other accounts or third parties for marketing purposes.
**Your information will not be shared with third parties for marketing purposes without your consent**
Payments
Payments via PayPal are handled by PayPal (they are data controllers for the data processing) and we have access to certain information via PayPal to manage the payment and, if necessary, investigate any incorrect payments. For more information on how PayPal handles your personal information, see PayPal’s Privacy Policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-rev.
For other a direct payment methods we handle, in cases where the payment method requires it, e-mail, IP address, telephone number, account number and name. For payment via invoice, the personal information that is part of the invoice is handled and included in accounting according to the Accounting Act (1999: 1078). The information is saved during tax year plus 7 years.
Web Tracking
We collect information about how to use and navigate our site. The information is collected based on our legitimate interest in quality improvement only.
Customer Reviews
Your contact information may be shared with third parties based on our legitimate interest in customer reviews. Your information is used solely for this purpose and will not be shared with third parties for use for marketing purposes.
Customer Service Issues
When contacting our customer service, we handle the personal information you provide in order to handle your case. Your data will not be used for other purposes and will be deleted no later than 12 months.
Social Media
Personal data made available to us on social media follows the respective platform’s privacy policy. We manage the content and delete any illegal content. If communication on social media becomes a customer service, the data is handled according to the policy above applicable
Your Rights
You are entitled to access the information we have collected about you. You can get information about what information we have stored about you within a reasonable time and free of charge. If you want to know all information or certain parts, contact customer service through the contact details in section 1.
You also have the right to have your data corrected or deleted. If you have objections to our collection or use of your data, please send us your objection to contact@extremesigns.com.au
We want to ensure that our information is up to date and accurate. You can ask us to correct information that you think is wrong.
Cookies
Accepting cookies is not required to visit our website. However, if you do not allow us to put cookies, the site’s functionality will be limited and you will not be able to order our products.
Cookies are small text files stored on your computer, which save certain settings and information about your internet usage for exchange with our system through the browser. The information is used, among other things, to help the site’s features work, to improve user experience by collecting visitor statistics, and measuring ads effectiveness, as well as some customer service features.